Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1 to 3 business days after payment is confirmed. Orders are not shipped or delivered on weekends or holidays.
Shipping Time
Once your order has shipped, delivery typically takes 6 to 11 business days depending on your location. Delivery times may vary during peak seasons or due to customs processing in some regions.
Shipping Rates
Shipping costs are calculated at checkout based on your location and order size. We occasionally offer free shipping promotions, these will be clearly noted at checkout.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number so you can follow your package every step of the way.
Delays
While we work hard to get your order to you as quickly as possible, occasional delays can happen due to customs, weather, or carrier issues outside our control. We appreciate your patience and will keep you updated if this happens.
Incorrect Address
Please double check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer, but reach out to us as soon as possible and we'll do our best to help.
Questions
If you have any questions about your order or shipping, contact our support team and we'll be happy to help.